Operations teams were working with stale overnight reports, meaning anomalies and issues went undetected for hours. There was no unified view across operational systems.
Operations managers, team leads, and executives who needed live visibility into operational KPIs to make fast data driven decisions.
Built a live operational analytics system that unified multiple data sources into a single real time dashboard. Teams could monitor KPIs as they changed, set anomaly alerts, and drill into root causes without waiting for scheduled reports.
Product Manager responsible for defining the real time data architecture requirements, stakeholder alignment across operations and engineering teams, and driving delivery.